(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Minnesota) residents.  If you are not physically residing in Minnesota, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K,.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer. 

Established in 1810, the Hartford is one of the largest insurance and investment companies in the United States. This organization is committed to building trust with its customers by keeping its promises and delivering positive outcomes. Based in Hartford, Connecticut, the Hartford employs more than 30,000 people and maintains offices in the United States, Canada, England, Ireland, Brazil, and Japan.
AED Program Coordinator Summary: SafetyMax Corporation helps businesses prepare and respond to emergency situations that can affect their people and property. Our products and services include first aid supplies, preparedness kits, AEDs and CPR training. Our typical customer is national and has between 500-20,000 employees. Job Description: You would be working closely with our customers in a program management capacity helping them maintain their AED program on a national basis. This is a home based role and responsibilities include: Program Implementation: • Set up of management software • Acquire medical authorization • Filing paperwork with local EMS authorities • Document client’s AED program information • Provide training for users Monitoring, Supply Replenishment & Support: • Responding to overdue inspections • Assisting clients update their tracking portal • Train new site AED coordinators on program and software. • Monitoring expired pads and battery notifications. Sending quotes for replacement supplies and follow up with client until parts are ordered and the data gets updated in the tracking software. • Assist client with installation of pads and batteries Program Management • Setting up web & conference call meetings with clients on quarterly basis and review account • Track and update site information • Provide quarterly email content/newsletter to AED clients. • Renewals. Monitor expiration dates of support contracts and send renewal notifications / quotes and follow up until closed. Work with sales department as needed. Experience Required: • Program Management in a B2B setting • Marketing, Sales & Customer service experience • Sending outlook meeting invitations and hosting web conferences (Go to Meeting / WebEx) • Previous CPR, FA & AED certification • Success working from home or with minimal supervision • A 4 year college degree (preferred) Skills Required: • Excellent attention to detail with strong organization skills • Strong administrative skills • Natural task management and follow up tendencies • Quick to analyze and comfortable making recommendations • Possess strong oral and written communication skills • Advance skills in MS Word, Excel, Outlook, PowerPoint and technology in general Other Requirements: • Has a functional home office without distractions less more

Leisa Good is the owner of GBS Virtual Office Solutions and a PFYP certified career coach at Powerfully Purposed For Success. Her coaching specialties include entrepreneurs, artists, small businesses, and work-at-homers who have become "stuck". She also offers serious resume revamping and repurposing. Grab a copy of her latest eBook! Now in Kindle Edition.


Established in 1810, the Hartford is one of the largest insurance and investment companies in the United States. This organization is committed to building trust with its customers by keeping its promises and delivering positive outcomes. Based in Hartford, Connecticut, the Hartford employs more than 30,000 people and maintains offices in the United States, Canada, England, Ireland, Brazil, and Japan.
The national average salary for a Work At Home Telephone Customer Service Representative is $37,221 in United States. Filter by location to see Work At Home Telephone Customer Service Representative salaries in your area. Salary estimates are based on 78,484 salaries submitted anonymously to Glassdoor by Work At Home Telephone Customer Service Representative employees.
The national average salary for a Work At Home Telephone Customer Service Representative is $37,221 in United States. Filter by location to see Work At Home Telephone Customer Service Representative salaries in your area. Salary estimates are based on 78,484 salaries submitted anonymously to Glassdoor by Work At Home Telephone Customer Service Representative employees.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (New York) residents.  If you are not physically residing in New York, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.

As a team member in our Customer Care business, you’ll focus on building trust with our clients. Depending on your role, you could be helping customers directly through voice and chat, training tomorrow’s leaders, or leading the way to ensure our centers run more smoothly. At Conduent, we give our employees the opportunity to further develop their interpersonal communication skills and push boundaries of collaborative thinking.
The way to do work from home in IT is to get in with a good company, influence them the benefits working from home. Obviously sometimes you will NEED to go onsite but a majority of the work I do is done remotely. Now a day with SaaS and all of the remote management and monitoring tools everything is connected- Dont want to pay for software to connect remotely no problem; configure NAT rules with port forwarding with a custom RDP port and\or RD Gateway.
Similarly to a call center agent or any support rep, a live chat agent provides constant support to customers or prospects, but solely over live chat. You'll often be helping customers with questions they have while online shopping on your company's website. This is position is perfect for you if your remote environment is often loud or distracting or if you feel uncomfortable speaking on the spot, as you won't be making calls.
Although travel agents may seem like an outdated concept, they still exist. While they occasionally help customers plan personal trips, they focus more on corporate travels nowadays. What may have once required in-person meetings can now occur via email, phone, or live chat. With a general knowledge in your company's software, a savvy eye for discounts, and an interest in travel, you can be successful at coordinating customer travels from the comfort of your couch or, perhaps, your own vacations.
Once a customer has made a purchase, it's the job of an implementation specialist to help those customers with product onboarding so they learn the inner-workings of their product and avoid any immediate technical difficulties. While this position is usually in-office, it can easily be made remote once you're properly trained in the various products.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Virginia) residents.  If you are not physically residing in Virginia, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
I am motivational speaker who is looking to take my business virtual with fb live and e-courses. I need someone to help me manage my online presence and ensure professional and relevant posts. I specialize in helping people ground themselves through meditative practices. Please have an interest in this type of healing when considering to apply. This job was posted from a mobile device, so please pardon any typos or any missing details. less more
AED Program Coordinator Summary: SafetyMax Corporation helps businesses prepare and respond to emergency situations that can affect their people and property. Our products and services include first aid supplies, preparedness kits, AEDs and CPR training. Our typical customer is national and has between 500-20,000 employees. Job Description: You would be working closely with our customers in a program management capacity helping them maintain their AED program on a national basis. This is a home based role and responsibilities include: Program Implementation: • Set up of management software • Acquire medical authorization • Filing paperwork with local EMS authorities • Document client’s AED program information • Provide training for users Monitoring, Supply Replenishment & Support: • Responding to overdue inspections • Assisting clients update their tracking portal • Train new site AED coordinators on program and software. • Monitoring expired pads and battery notifications. Sending quotes for replacement supplies and follow up with client until parts are ordered and the data gets updated in the tracking software. • Assist client with installation of pads and batteries Program Management • Setting up web & conference call meetings with clients on quarterly basis and review account • Track and update site information • Provide quarterly email content/newsletter to AED clients. • Renewals. Monitor expiration dates of support contracts and send renewal notifications / quotes and follow up until closed. Work with sales department as needed. Experience Required: • Program Management in a B2B setting • Marketing, Sales & Customer service experience • Sending outlook meeting invitations and hosting web conferences (Go to Meeting / WebEx) • Previous CPR, FA & AED certification • Success working from home or with minimal supervision • A 4 year college degree (preferred) Skills Required: • Excellent attention to detail with strong organization skills • Strong administrative skills • Natural task management and follow up tendencies • Quick to analyze and comfortable making recommendations • Possess strong oral and written communication skills • Advance skills in MS Word, Excel, Outlook, PowerPoint and technology in general Other Requirements: • Has a functional home office without distractions
One of the aspects of remote work is working primarily alone. While you'll probably still have a team and a manager, it's a little different when there's physical distance separating you. It can get hard to stay motivated when you're working independently. However, if you enjoy the challenge and can easily find ways to stay on track without constant monitoring, this is the job for you.
I need someone that is willing to dedicate themselves to an ideal. Far above money, status, position... And ideal: that we can individually give our time and effort to those around us and those in need and live with far more abundance in sence of purpose and in financial security. This id rather then working for someone, chasing their financial goal. As you read these words, someone is in despair, someone is freezing, someone is starving and someone just gave up... Will you reach that person or individuals? Most likely not. But just down the street from the person starving a person online lives with abundance. Inside of a restraunt a person throws away their food-too full to eat and looks at their phone, just outside theres a person writing for their scraps. Proud having purchaced a 5th vehicle the businessman, reading the news paper, looks at a "drug addicted beggar" and drives past. While that person who has never used drugs and who swallowed their pride to hold a sign-needing to feed his children, watch the unconcerned business man drive by. Media ties our would together and the same ways all can read the same story, All coyld reach the same ideal. Our job will not be to help the one who suffers, initially, but to help the guy who has lived with abundance down the street realize that even the smallest of effort, communitivly, can allow that person have shelter and hope. To show the person in the restaurant that we all have enough for everybody and to truly fill full (with purpose), making someone smile is more fulfilling than anything we can give ourselves. And the man driving by the insight of empathy to know that not everyone is out to get everyone, some suffer because of the way we've allowed this world to degrade, even if not money, a word of encouragement or a lead to a job, the joy of seeing a life change for the better leaves a richness inside even a poor man can feel. Your job will be help myself and others of The Foundation to design, designate, organize,cooperate, deligate and assimilate all it takes to build this company into a self-sustainable entity, using a small goal by goal methods, while negating previous business templates of positional hierachy and profit seeking ... and still reach our company's destination. This is the beginning... from start up to finish. I need an individual who finishes all they start, who works with people well, can network such a large scale project, and knows that this will succeed, not "might" or "maybe" but WILL succeed (see: "Change the World"-job posting) Salary will grow alongside proceeds. This job is for the person who always felt they would be the one to help change the world, that they would play a major role, because this position will offer just that. I extend this offer to all those who are apart of the project already. Vin Martin This job was posted from a mobile device, so please pardon any typos or any missing details. less more
Long gone are the days that require call center agents to work in just that -- a call center. While call centers are still widely in use, it's relatively easy to handle the same tasks from the comfort of your home. With the help of a call center headset, you can perform all your household responsibilities -- or travel the world -- while still guiding customers through their problems over the phone.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Tennessee residents).  If you are not physically residing in Tennessee, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer. 

Customer Care includes employees working on site in our corporate headquarters as well as those who work from home locally in St. Petersburg, FL, Nashville, TN and Roanoke, VA. In addition to the core sales and service departments, the team is made up of extensive support segments responsible for providing coaching to enhance customer interactions, education and communication that instills in-depth knowledge of HSN’s products and policies and the technical and operational support that ensures the business functions efficiently.
As a team member in our Customer Care business, you’ll focus on building trust with our clients. Depending on your role, you could be helping customers directly through voice and chat, training tomorrow’s leaders, or leading the way to ensure our centers run more smoothly. At Conduent, we give our employees the opportunity to further develop their interpersonal communication skills and push boundaries of collaborative thinking.
One of the aspects of remote work is working primarily alone. While you'll probably still have a team and a manager, it's a little different when there's physical distance separating you. It can get hard to stay motivated when you're working independently. However, if you enjoy the challenge and can easily find ways to stay on track without constant monitoring, this is the job for you.
I need someone that has time to find schools that are looking for a dynamic motivational speaker to engage and empower their students or faculty. This person should be self motivated, should believe in the mission "To help students/educators understand they were born on purpose, with purpose, and for a purpose!", should have a great personality that transfers over the phone, should be able to think outside of the box and create leads of their own, and should have a heart to see others reach the best version of themselves possible. As for me, I am a former teacher and police officer. I've seen the worst of society in many ways and I'm determined to step in and own my part of the solution. I believe that "love" truly is the greatest component to change, and I am constantly working to better my delivery, approach and abilities so that it shines through in all that I do and to those I engage. less more

Amazon is the world’s largest online retailer. This company offers online and traditional books, furniture, electronics, apparel, movies, music, and multiple other products. Headquartered in Seattle, Washington, Amazon is a Fortune 100 company that employs nearly 100,000 people around the world. Amazon’s mission is to “be the Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online.”
A virtual assistant job is a very specialized form of customer service. Though it may sound obviously, a virtual assistant works remotely (or virtually)  to assist clients in a variety of tasks. What is not as obvious is what those tasks are and how the job is structured. A virtual assistant may perform research, manage email and calendars, book travel, etc. She may do this as part of a home business or may work for a company that provides virtual assistant services. However one thing to keep in mind when looking for virtual assistant work is that sometimes companies advertise what is essentially a call center job as “virtual assistant” jobs.
Essential Functions/Core Responsibilities• Responsible for new business sales within assigned markets or existing clients• Champion the effort to grow and maintain the corporation's primary and long-term revenue base• Develop a thorough understanding of prospect or client short-term and long-term strategic requirements through discussions with existing and prospective client executive management• Partner with Sales Leadership to establish optimal sales strategy for particular pursuits, based on client interactions• Collaborate with Sales Support; Account Management; Operations and other departments to ensure the client's expectations are being met or exceeded• Provide customer and market intelligence back to Sales, Account Management, Operations, and Finance regarding Convergys strengths, weaknesses, opportunities and threats based on sales pursuit interactions• Monitor economic and legal trends that could affect sales• Maintain and update salesforce.com database with sales pursuit information• Manages a sales teamCandidate Profile• Master's Degree in related field from a four-year college or university with fifteen or more years related experience preferred • BPO sales experience is highly desired• Expert in communication skills and styles, both written and verbal. Demonstrated ability to effectively present information to internal and external associates• Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with industry impact• Proven ability to champion significant projects, programs, and business initiatives using creativity and ingenuity• Mastery of the organization's business operations and industry. Externally recognized as subject matter expert on emerging trends and industry practices• External Thought Leader with proven ability to significantly influence• Advanced Microsoft Office skillsCareer Framework RoleProvides leadership and direction through Senior Managers and/or Managers.  Participates with leadership to develop strategic plans and objectives.  Makes final decisions on administrative and operation matters and ensures effective achievement of objectives.  Adapts and executes functional or departmental business plans and contributes to the development of functional or departmental strategies.  Decisions are guided by functional strategies and priorities.  Has overall responsibility for developing and administering budgets and performance standards for functional area or department.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer#NACVG

Our team is looking for motivated, capable people who are committed to offering our customers unparalleled services in a “virtual call center” environment from the comforts of your own home. Our Support Representatives provide technical resolution and step-by-step guidance to our customers so they get the most out of their personal devices (smart phones, MP3 players, tablets, computer, etc.). 

Together these two trends point toward a growth of customer service jobs from home. The growth is not only in the number of jobs, particularly in the most common customer service job from home, i.e. call center agent, but also in the types of customer service jobs that can be done from home. Of course, the majority of the customer service jobs are not work-at-home positions, but here are 5 service-oriented jobs you can now do from home.
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