Although we appreciate the individual who can multi-task, our Home Agents must portray the utmost in professionalism while on the phone. We cannot allow any typical home background noises to come across the phone line while speaking with customers. Successful Home Agents must be computer savvy, comfortable navigating between several systems simultaneously. Your shift times, including break/lunch times, will be assigned to you. You will have the flexibility to be hired into the particular window of time and shift time that you are looking to work. Some folks truly do prefer late night hours and split shifts. 

When people contact us for help, an At Home Advisor is often the one who responds. From your own home, you’ll be their human connection to Apple: friendly, thoughtful, and real. You’ll answer questions about our products and services, enriching customers’ lives by helping them access the wonder they’ve come to expect from Apple. And every time you save someone’s day, you’ll be amazed by what it does for yours.
Essential Functions/Core Responsibilities• Responsible for new business sales within assigned markets or existing clients  • Champion the effort to grow and maintain the corporation's primary and long-term revenue base  • Develop a thorough understanding of prospect or client short-term and long-term strategic requirements through discussions with existing and prospective client executive management  • Partner with Sales Leadership to establish optimal sales strategy for particular pursuits, based on client interactions  • Collaborate with Sales Support; Account Management; Operations and other departments to ensure the client's expectations are being met or exceeded  • Provide customer and market intelligence back to Sales, Account Management, Operations, and Finance regarding Convergys strengths, weaknesses, opportunities and threats based on sales pursuit interactions  • Monitor economic and legal trends that could affect sales  • Maintain and update salesforce.com database with sales pursuit informationCandidate Profile• Master's Degree in related field from a four-year college or university with fifteen or more years related experience preferred • BPO sales experience is highly desired  • Expert in communication skills and styles, both written and verbal. Demonstrated ability to effectively present information to internal and external associates  • Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with industry impact  • Proven ability to champion significant projects, programs, and business initiatives using creativity and ingenuity  • Mastery of the organization's business operations and industry. Externally recognized as subject matter expert on emerging trends and industry practices  • External Thought Leader with proven ability to significantly influence  • Advanced Microsoft Office skillsCareer Framework RoleIs recognized as an external thought leader within strategic function or discipline.  Influences the strategy to address internal or external business and regulatory issues.  Proactively identifies, defines, and solves the most complex problems that impact the management and direction of the business.  Significantly influences functional strategy; may participate in the development of the product or division strategy.  Leads multidisciplinary projects or initiatives.  Progression to this level is typically restricted on the basis of individual capabilities and business requirements.  Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer#NACVG
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Oregon) residents.  If you are not physically residing in Oregon, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
Leisa Good is the owner of GBS Virtual Office Solutions and a PFYP certified career coach at Powerfully Purposed For Success. Her coaching specialties include entrepreneurs, artists, small businesses, and work-at-homers who have become "stuck". She also offers serious resume revamping and repurposing. Grab a copy of her latest eBook! Now in Kindle Edition.
Although travel agents may seem like an outdated concept, they still exist. While they occasionally help customers plan personal trips, they focus more on corporate travels nowadays. What may have once required in-person meetings can now occur via email, phone, or live chat. With a general knowledge in your company's software, a savvy eye for discounts, and an interest in travel, you can be successful at coordinating customer travels from the comfort of your couch or, perhaps, your own vacations.

Even though many people book their own travel via the Internet these days, travel agents still exist. But what has changed about travel agents in that they now have an ability work from home. Also because many people book their own travel, travel agents today tend to work more in arranging corporate travel. Experience and/or certification is often required. American Express is one of the largest companies that hires work at home travel agents.
The Sitel group’s work at home jobs are vital to our company’s service offerings. We hire talented people who share our passion for providing exceptional customer experiences. Sitel Group Work@Home Solutions™ is looking for qualified candidates to join our team of associates. As a member of this team of dedicated professionals, you will build a career working for a global leader while enjoying the benefits of working from home.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (South Carolina) residents.  If you are not physically residing in South Carolina, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.

Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.


(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Indiana) residents.  If you are not physically residing in Indiana, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
This is an employee position ranging from $8 to $10 an hour with a 401(k) and benefits. You must commit to at least 20 hours a week with shifts 4 to 6 hours long.  You can use a landline phone if you want, but most employees just use the VoIP.  You will need to purchase one of their suggested headsets (for at least the training) from a list you will be given. If you do work for TeleTech, you will be sent a disk to download their software onto your computer—no Macs accepted.

Concentrix is a high-value global business services company. With more than 100,000 staff in 40 countries, we focus on customer engagement and all that supports it. We do so in partnership with clients to improve the customer experience and business outcomes. For information, recent news and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit www.concentrix.com.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Washington) residents.  If you are not physically residing in Washington, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
You’ll supervise a set of Team Managers overseeing our At Home Advisors. You’ll ensure that they’re all doing what it takes to resolve customers’ issues with products and services in a customer-focused manner. You’ll supervise each Team Manager’s performance and development, with regular meetings and coaching sessions. And you’ll be expected to provide business-level consulting and deliver results based on business requirements.
Although we appreciate the individual who can multi-task, our Home Agents must portray the utmost in professionalism while on the phone. We cannot allow any typical home background noises to come across the phone line while speaking with customers. Successful Home Agents must be computer savvy, comfortable navigating between several systems simultaneously. Your shift times, including break/lunch times, will be assigned to you. You will have the flexibility to be hired into the particular window of time and shift time that you are looking to work. Some folks truly do prefer late night hours and split shifts.
Amazon’s mission is to be ‘Earth’s most customer-centric company’, and our award-winning Customer Service team is an essential part of that mission. Through our innovative world-class self-service technologies developed by our “CS” team, we support customers from 75+ service locations around the globe. We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7. Our CS technology and product teams build world-class CRM systems and innovative self-service solutions that are used by millions of customers each day on Amazon’s websites, shopping apps, and through Amazon’s family of digital products such as Kindle, Echo, and Alexa.
Customer Care includes employees working on site in our corporate headquarters as well as those who work from home locally in St. Petersburg, FL, Nashville, TN and Roanoke, VA. In addition to the core sales and service departments, the team is made up of extensive support segments responsible for providing coaching to enhance customer interactions, education and communication that instills in-depth knowledge of HSN’s products and policies and the technical and operational support that ensures the business functions efficiently.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Colorado) residents.  If you are not physically residing in Colorado, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K,.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
Still, not everyone is cut out for such a gig. "Agents that have the correct skills for working from home include people that are self-motivated, can work without physical interaction with people, and have exceptional online and computer skills -- all of which directly impact their enjoyment and performance on the job as a home-based call-center agent," Kelsall says.
The way to do work from home in IT is to get in with a good company, influence them the benefits working from home. Obviously sometimes you will NEED to go onsite but a majority of the work I do is done remotely. Now a day with SaaS and all of the remote management and monitoring tools everything is connected- Dont want to pay for software to connect remotely no problem; configure NAT rules with port forwarding with a custom RDP port and\or RD Gateway.
Amazon is the world’s largest online retailer. This company offers online and traditional books, furniture, electronics, apparel, movies, music, and multiple other products. Headquartered in Seattle, Washington, Amazon is a Fortune 100 company that employs nearly 100,000 people around the world. Amazon’s mission is to “be the Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online.”
Concentrix is a high-value global business services company. With more than 100,000 staff in 40 countries, we focus on customer engagement and all that supports it. We do so in partnership with clients to improve the customer experience and business outcomes. For information, recent news and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit www.concentrix.com.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Ohio) residents.  If you are not physically residing in Ohio, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
Established in 1810, the Hartford is one of the largest insurance and investment companies in the United States. This organization is committed to building trust with its customers by keeping its promises and delivering positive outcomes. Based in Hartford, Connecticut, the Hartford employs more than 30,000 people and maintains offices in the United States, Canada, England, Ireland, Brazil, and Japan.
Although travel agents may seem like an outdated concept, they still exist. While they occasionally help customers plan personal trips, they focus more on corporate travels nowadays. What may have once required in-person meetings can now occur via email, phone, or live chat. With a general knowledge in your company's software, a savvy eye for discounts, and an interest in travel, you can be successful at coordinating customer travels from the comfort of your couch or, perhaps, your own vacations.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (West Virginia) residents.  If you are not physically residing in West Virginia, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
The national average salary for a Work At Home Telephone Customer Service Representative is $37,221 in United States. Filter by location to see Work At Home Telephone Customer Service Representative salaries in your area. Salary estimates are based on 78,484 salaries submitted anonymously to Glassdoor by Work At Home Telephone Customer Service Representative employees.
Essential Functions/Core Responsibilities• Responsible for new business sales within assigned markets or existing clients  • Champion the effort to grow and maintain the corporation's primary and long-term revenue base  • Develop a thorough understanding of prospect or client short-term and long-term strategic requirements through discussions with existing and prospective client executive management  • Partner with Sales Leadership to establish optimal sales strategy for particular pursuits, based on client interactions  • Collaborate with Sales Support; Account Management; Operations and other departments to ensure the client's expectations are being met or exceeded  • Provide customer and market intelligence back to Sales, Account Management, Operations, and Finance regarding Convergys strengths, weaknesses, opportunities and threats based on sales pursuit interactions  • Monitor economic and legal trends that could affect sales  • Maintain and update salesforce.com database with sales pursuit informationCandidate Profile• Master's Degree in related field from a four-year college or university with fifteen or more years related experience preferred • BPO sales experience is highly desired  • Expert in communication skills and styles, both written and verbal. Demonstrated ability to effectively present information to internal and external associates  • Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with industry impact  • Proven ability to champion significant projects, programs, and business initiatives using creativity and ingenuity  • Mastery of the organization's business operations and industry. Externally recognized as subject matter expert on emerging trends and industry practices  • External Thought Leader with proven ability to significantly influence  • Advanced Microsoft Office skillsCareer Framework RoleIs recognized as an external thought leader within strategic function or discipline.  Influences the strategy to address internal or external business and regulatory issues.  Proactively identifies, defines, and solves the most complex problems that impact the management and direction of the business.  Significantly influences functional strategy; may participate in the development of the product or division strategy.  Leads multidisciplinary projects or initiatives.  Progression to this level is typically restricted on the basis of individual capabilities and business requirements.  Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer#NACVG
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If you want to search on your own for other companies that hire for remote tech support, you might consider FlexJobs. They are one of the only job search sites specializing in remote and flexible work that can practically guarantee all their listings to be scam-free, and they list remote tech support positions (in addition to other types of work at home jobs) five days per week.

The Sitel group’s work at home jobs are vital to our company’s service offerings. We hire talented people who share our passion for providing exceptional customer experiences. Sitel Group Work@Home Solutions™ is looking for qualified candidates to join our team of associates. As a member of this team of dedicated professionals, you will build a career working for a global leader while enjoying the benefits of working from home.
Working in a dynamic and fast paced environment, our CS team is continuously raising the bar on customer experience by advocating and inventing for customers, playing a key role in leading the way towards Amazon’s ultimate goal to be Earth’s most customer-centric company. “We are a company of pioneers. It’s our job to make bold bets, and we get our energy from inventing on behalf of our customers.” – Jeff Bezos, CEO
You can expect to handle 50+ users daily via phone/email to provide excellent customer care, technical troubleshooting and maximum productivity at a call center capacity. Additional ... 1+ years of experience answering inbound calls within a corporate environment; 3+ years of experience in customer service; 6+ months previous technical support experience and / or help desk experience; Proficient in ...
As employers are realizing the benefits of a remote workforce, the number of customer service remote jobs are growing at a rapid pace. Most duties performed by customer service agents can be done from a home office using the Internet or telephone. Customer service professionals serve as the first point of contact for customers. They provide information or answer questions about products or services, and handle and resolve complaints.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Pennsylvania) residents.  If you are not physically residing in Pennsylvania, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Oregon) residents.  If you are not physically residing in Oregon, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
Applicants need familiarity with online shopping and research, excellent computer skills and an understanding of Microsoft Office, email and chat technologies. Prior experience working independently in a virtual environment is preferred for all work-at-home positions. A high-speed Internet connection and a dedicated phone line are among the home office requirements.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (New York) residents.  If you are not physically residing in New York, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Georgia) residents.  If you are not physically residing in Georgia, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (West Virginia) residents.  If you are not physically residing in West Virginia, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.

One of the best parts about working in an office is that you have free access to several employees with whom you can network on a daily basis. However, just because you're remote doesn't mean you can't still network. You should feel comfortable reaching out to other employees to chat via video calls and approaching people in coworking spaces. Those are the kinds of interactions that are going to help you progress your career in the future.
About us: Arise contracts with thousands of small businesses run by someone like you! These small businesses provide sales, customer service, and technical support from home, for Fortune 150 companies such as Intuit Turbo Tax and Carnival. We also have a great opportunity available with the nation’s largest video, high speed internet and phone provider!
Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Idaho, Indiana, Iowa, Kansas Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming.
Our team is looking for motivated, capable people who are committed to offering our customers unparalleled services in a “virtual call center” environment from the comforts of your own home. Our Support Representatives provide technical resolution and step-by-step guidance to our customers so they get the most out of their personal devices (smart phones, MP3 players, tablets, computer, etc.).

(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Pennsylvania) residents.  If you are not physically residing in Pennsylvania, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
You can expect to handle 50+ users daily via phone/email to provide excellent customer care, technical troubleshooting and maximum productivity at a call center capacity. Additional ... 1+ years of experience answering inbound calls within a corporate environment; 3+ years of experience in customer service; 6+ months previous technical support experience and / or help desk experience; Proficient in ...
One of the aspects of remote work is working primarily alone. While you'll probably still have a team and a manager, it's a little different when there's physical distance separating you. It can get hard to stay motivated when you're working independently. However, if you enjoy the challenge and can easily find ways to stay on track without constant monitoring, this is the job for you.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Pennsylvania) residents.  If you are not physically residing in Pennsylvania, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
It is fairly new, but PerfectRoot is making headway on the hiring scenes these days. Your job is to be familiar with Android phone’s root system as well as the iPhone jailbreak system so that you could make either of them more secure, have better functionality, have an increased memory, have a better battery life, have system speeds, and have custom app capability.

Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.


If you want to search on your own for other companies that hire for remote tech support, you might consider FlexJobs. They are one of the only job search sites specializing in remote and flexible work that can practically guarantee all their listings to be scam-free, and they list remote tech support positions (in addition to other types of work at home jobs) five days per week.


(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Iowa) residents.  If you are not physically residing in Iowa, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.

Remote virtual assistants work on a variety of specific tasks for customers. They can be treated as online personal assistants. Some examples of responsibilities can include scheduling meetings, managing client emails, or conducting research for their businesses. This is a great position for someone who likes to have unique tasks every day and work very closely with customers, while still getting to work from home.


Essential Functions/Core Responsibilities• Responsible for new business sales within assigned markets or existing clients  • Champion the effort to grow and maintain the corporation's primary and long-term revenue base  • Develop a thorough understanding of prospect or client short-term and long-term strategic requirements through discussions with existing and prospective client executive management  • Partner with Sales Leadership to establish optimal sales strategy for particular pursuits, based on client interactions  • Collaborate with Sales Support; Account Management; Operations and other departments to ensure the client's expectations are being met or exceeded  • Provide customer and market intelligence back to Sales, Account Management, Operations, and Finance regarding Convergys strengths, weaknesses, opportunities and threats based on sales pursuit interactions  • Monitor economic and legal trends that could affect sales  • Maintain and update salesforce.com database with sales pursuit informationCandidate Profile• Master's Degree in related field from a four-year college or university with fifteen or more years related experience preferred • BPO sales experience is highly desired  • Expert in communication skills and styles, both written and verbal. Demonstrated ability to effectively present information to internal and external associates  • Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with industry impact  • Proven ability to champion significant projects, programs, and business initiatives using creativity and ingenuity  • Mastery of the organization's business operations and industry. Externally recognized as subject matter expert on emerging trends and industry practices  • External Thought Leader with proven ability to significantly influence  • Advanced Microsoft Office skillsCareer Framework RoleIs recognized as an external thought leader within strategic function or discipline.  Influences the strategy to address internal or external business and regulatory issues.  Proactively identifies, defines, and solves the most complex problems that impact the management and direction of the business.  Significantly influences functional strategy; may participate in the development of the product or division strategy.  Leads multidisciplinary projects or initiatives.  Progression to this level is typically restricted on the basis of individual capabilities and business requirements.  Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer#NACVG
“The Customer Support Specialist is responsible for favorably resolving retail and wholesale consumer issues related to purchases and performance of the Company’s products. The Customer Support Specialist processes all customer orders, resolves warranty claims and disputes and manages customer relationships on a daily basis. The position requires a well-rounded, determined, and highly competent individual who strives to reconcile Company goals and client satisfaction.”
Essential Functions/Core Responsibilities• Responsible for new business sales within assigned markets or existing clients  • Champion the effort to grow and maintain the corporation's primary and long-term revenue base  • Develop a thorough understanding of prospect or client short-term and long-term strategic requirements through discussions with existing and prospective client executive management  • Partner with Sales Leadership to establish optimal sales strategy for particular pursuits, based on client interactions  • Collaborate with Sales Support; Account Management; Operations and other departments to ensure the client's expectations are being met or exceeded  • Provide customer and market intelligence back to Sales, Account Management, Operations, and Finance regarding Convergys strengths, weaknesses, opportunities and threats based on sales pursuit interactions  • Monitor economic and legal trends that could affect sales  • Maintain and update salesforce.com database with sales pursuit informationCandidate Profile• Master's Degree in related field from a four-year college or university with fifteen or more years related experience preferred • BPO sales experience is highly desired  • Expert in communication skills and styles, both written and verbal. Demonstrated ability to effectively present information to internal and external associates  • Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with industry impact  • Proven ability to champion significant projects, programs, and business initiatives using creativity and ingenuity  • Mastery of the organization's business operations and industry. Externally recognized as subject matter expert on emerging trends and industry practices  • External Thought Leader with proven ability to significantly influence  • Advanced Microsoft Office skillsCareer Framework RoleIs recognized as an external thought leader within strategic function or discipline.  Influences the strategy to address internal or external business and regulatory issues.  Proactively identifies, defines, and solves the most complex problems that impact the management and direction of the business.  Significantly influences functional strategy; may participate in the development of the product or division strategy.  Leads multidisciplinary projects or initiatives.  Progression to this level is typically restricted on the basis of individual capabilities and business requirements.  Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer#NACVG
One of the aspects of remote work is working primarily alone. While you'll probably still have a team and a manager, it's a little different when there's physical distance separating you. It can get hard to stay motivated when you're working independently. However, if you enjoy the challenge and can easily find ways to stay on track without constant monitoring, this is the job for you.
SYKES is an award-winning customer contact organization based in Tampa, Florida. This company provides customer support outsourcing solutions for Fortune 1000 clients in healthcare, transportation, leisure, technology, communications, and financial services industries. SYKES maintains more than 80 customer contact management centers in 25 countries throughout the world and employs a team of more than 45,000 professionals.

Able to work flexible hours to meet needs of diverse clients in company portfolio. Expected to provide low-tier customer support and trouble-shooting, and to collect common inquiries to improve future product. This role is flexible; agreement will be for a set numbers of hours per week or day (depending on the contract) and will be measured by customer satisfaction. less more
I am motivational speaker who is looking to take my business virtual with fb live and e-courses. I need someone to help me manage my online presence and ensure professional and relevant posts. I specialize in helping people ground themselves through meditative practices. Please have an interest in this type of healing when considering to apply. This job was posted from a mobile device, so please pardon any typos or any missing details. less more

(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Nebraska) residents.  If you are not physically residing in Nebraska, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
To work in technical support from home, you will need the skills of a call center agents (good speaking voice, ability to communicate effectively, patience, etc.) as well as the technical skills to provide support. Many companies will train people to provide support for their products, giving them the specific knowledge they need, but advanced computer skills are necessary to start with.
Looking for a virtual receptionist with a professional and caring speaking voice to answer phones, screen clients, and schedule appointments for a psychology private practice that helps individuals, couples, and families with various issues. Assistant will be responsible for scheduling for 2 -3 psychologists with a call volume ranging from 5 - 20 calls per week. It would be helpful to have an understanding of HIPAA and confidentiality. Must be able to answer and return forwarded calls between 9am and 6pm Monday through Friday. Assistant is responsible for pleasantly answering the phone, answering questions about the practice, engaging the potential client with kindness, completing a brief client intake form, and scheduling that first appointment. Assistant will have access to a virtual calendar and will be required to text, email, or call should there be an urgent message from clients who need a response during hours of operation. Must be non-judgmental, compassionate, and timely. Work would begin asap after training on client intake process, confidentiality, and virtual calendar sharing. Assistant can expect to work approximately 5 hours or less per week. Completed call log/time sheet will be used to track workflow. Nice part-time job for a person who has the flexibility to manage a few phone calls and scheduling around their other tasks. This is the primary need and responsibility however, additional hours are available for business development support and initiative.
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