AED Program Coordinator Summary: SafetyMax Corporation helps businesses prepare and respond to emergency situations that can affect their people and property. Our products and services include first aid supplies, preparedness kits, AEDs and CPR training. Our typical customer is national and has between 500-20,000 employees. Job Description: You would be working closely with our customers in a program management capacity helping them maintain their AED program on a national basis. This is a home based role and responsibilities include: Program Implementation: • Set up of management software • Acquire medical authorization • Filing paperwork with local EMS authorities • Document client’s AED program information • Provide training for users Monitoring, Supply Replenishment & Support: • Responding to overdue inspections • Assisting clients update their tracking portal • Train new site AED coordinators on program and software. • Monitoring expired pads and battery notifications. Sending quotes for replacement supplies and follow up with client until parts are ordered and the data gets updated in the tracking software. • Assist client with installation of pads and batteries Program Management • Setting up web & conference call meetings with clients on quarterly basis and review account • Track and update site information • Provide quarterly email content/newsletter to AED clients. • Renewals. Monitor expiration dates of support contracts and send renewal notifications / quotes and follow up until closed. Work with sales department as needed. Experience Required: • Program Management in a B2B setting • Marketing, Sales & Customer service experience • Sending outlook meeting invitations and hosting web conferences (Go to Meeting / WebEx) • Previous CPR, FA & AED certification • Success working from home or with minimal supervision • A 4 year college degree (preferred) Skills Required: • Excellent attention to detail with strong organization skills • Strong administrative skills • Natural task management and follow up tendencies • Quick to analyze and comfortable making recommendations • Possess strong oral and written communication skills • Advance skills in MS Word, Excel, Outlook, PowerPoint and technology in general Other Requirements: • Has a functional home office without distractions

Sitel Group offers work from home jobs to associates in North America.the stability of working for a global leader in customer experience management and the flexibility of working in a home-office environment. The opportunity to work from home has never been easier or more convenient. To begin an assigned shift, an associate simply logs into their Sitel Group account and they’re at work.

We’ll provide up to 4 months of paid training at our Los Angeles Contact Center to prepare you to provide quality customer service to our members. Our wide range of departments/product lines and geographical markets create exceptional career path opportunities. In fact, 90% of Manager promotions come from within AAA. Alongside ongoing career development and training we offer:
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Minnesota) residents.  If you are not physically residing in Minnesota, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K,.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Texas) residents.  If you are not physically residing in Texas, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
This is the most obvious way to work at home in customer service, and, conveniently the one with the most positions. Home call centers have been a growing phenomenon as newer technologies make it easier and cost effective for companies to outsource jobs from their offices to nearly anywhere in the world. And though this could mean outsourcing it to a call center located in India, companies sometimes need people closer to home with customer service experience. 

As you can imagine, the reviews are mixed for all of the above companies. However, these five seem to have the best reviews of most known companies that regularly hire for remote tech support. It never hurts before applying to do your research and see if they can offer you something of value. You might want to also review their requirements as technology changes all the time.  I am sure many of these companies are gearing up for Windows 10.
Erie Insurance Group has been providing quality insurance products since 1925. Headquartered in Erie, Pennsylvania, Erie Insurance Group operates in Illinois, Maryland, North Carolina, Pennsylvania, Virginia, Wisconsin, Indiana, New York, Ohio, Tennessee, and West Virginia and offers auto, home, business, and life insurance products through its network of more than 2,000 independent agents. Erie Insurance Group was recognized by J.D. Power and Associates as one of its top 40 companies in the U.S. for outstanding customer service and ranked by Fortune magazine as one of the 500 largest companies in the U.S.
Often confused with Telenet Marketing, which is not the same thing, Telenetwork has been around since 1993. This is an employee-based job offering about 25 hours a week at $8 to $11 an hour for the remote technical support. This position would be the equivalent of a helpdesk technician. You would be performing duties ranging from resetting modems to troubleshooting computer problems. You may use a VoIP but you will need a hardwired computer or laptop.

Amazon is the world’s largest online retailer. This company offers online and traditional books, furniture, electronics, apparel, movies, music, and multiple other products. Headquartered in Seattle, Washington, Amazon is a Fortune 100 company that employs nearly 100,000 people around the world. Amazon’s mission is to “be the Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online.”


BCD Travel is a leading provider of travel management services to clients around the globe. Established in 2006, BCD Travel helps its corporate clients operate more efficient business travel programs and has earned a 97% client retention rate. BCD Travel generates more than $20 million in annual sales and employs over 11,000 people throughout the world.

We are a global provider of high value business services. Our focus is on your business imperatives and on improving business outcomes for you. Bringing both strategy and execution, we bring a holistic approach to customer engagement and deploy capabilities and assets to enable improved revenue generation, customer experience and service optimization.

Our team is looking for motivated, capable people who are committed to offering our customers unparalleled services in a “virtual call center” environment from the comforts of your own home. Our Support Representatives provide technical resolution and step-by-step guidance to our customers so they get the most out of their personal devices (smart phones, MP3 players, tablets, computer, etc.).
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (South Dakota) residents.  If you are not physically residing in South Dakota, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
Amazon’s mission is to be ‘Earth’s most customer-centric company’, and our award-winning Customer Service team is an essential part of that mission. Through our innovative world-class self-service technologies developed by our “CS” team, we support customers from 75+ service locations around the globe. We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7. Our CS technology and product teams build world-class CRM systems and innovative self-service solutions that are used by millions of customers each day on Amazon’s websites, shopping apps, and through Amazon’s family of digital products such as Kindle, Echo, and Alexa.
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