(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Idaho) residents.  If you are not physically residing in Idaho, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
A remote customer service rep proactively reaches out to current and prospective customers with new offers, preemptive solutions, product news, and more. However, rather than working in-office, they work from home or another remote location. They perform the same responsibilities as a customer service rep, except that their team is either partially or fully remote.
Home-office environments allow you to work comfortably from your home, free from distractions and interruptions during your shift. As a work at home associate, customer calls are routed to your home office. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting.

Here you’ll find screened, legitimate work at home jobs for Call Center and Customer Service professionals. If you’re looking for a position as a work from home Customer Service Agent, remote Tech Support Agent or virtual Help Desk Agent, work at home Reservations Agent, a Telephone Mystery Shopper, a virtual Appointment Setter, or other phone-based telework, this page is for you!


Together these two trends point toward a growth of customer service jobs from home. The growth is not only in the number of jobs, particularly in the most common customer service job from home, i.e. call center agent, but also in the types of customer service jobs that can be done from home. Of course, the majority of the customer service jobs are not work-at-home positions, but here are 5 service-oriented jobs you can now do from home.
Contracting with Liveops as an independent work-from-home customer service agent is great for people who have customer service experience and want flexibility. While customer service is at the heart of every call type, our work-from-home customer service agent opportunities focus on traditional customer care for retail clients, banks and other companies.
A virtual assistant job is a very specialized form of customer service. Though it may sound obviously, a virtual assistant works remotely (or virtually)  to assist clients in a variety of tasks. What is not as obvious is what those tasks are and how the job is structured. A virtual assistant may perform research, manage email and calendars, book travel, etc. She may do this as part of a home business or may work for a company that provides virtual assistant services. However one thing to keep in mind when looking for virtual assistant work is that sometimes companies advertise what is essentially a call center job as “virtual assistant” jobs.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (South Dakota) residents.  If you are not physically residing in South Dakota, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
“The Customer Support Specialist is responsible for favorably resolving retail and wholesale consumer issues related to purchases and performance of the Company’s products. The Customer Support Specialist processes all customer orders, resolves warranty claims and disputes and manages customer relationships on a daily basis. The position requires a well-rounded, determined, and highly competent individual who strives to reconcile Company goals and client satisfaction.”
A virtual assistant job is a very specialized form of customer service. Though it may sound obviously, a virtual assistant works remotely (or virtually)  to assist clients in a variety of tasks. What is not as obvious is what those tasks are and how the job is structured. A virtual assistant may perform research, manage email and calendars, book travel, etc. She may do this as part of a home business or may work for a company that provides virtual assistant services. However one thing to keep in mind when looking for virtual assistant work is that sometimes companies advertise what is essentially a call center job as “virtual assistant” jobs.
Chat agent jobs are good for those that want to work at home but need a non-phone job because of noise and distractions in their homes. These customer service professionals may do tech support, answer billing questions or sell products via email, text or chat. However, chat jobs can also be combined with call center jobs or offered by the same places that advertise for call center work. So if you are looking for a remote, online chat job, it’s a good idea to browse call center employers as well.

AED Program Coordinator Summary: SafetyMax Corporation helps businesses prepare and respond to emergency situations that can affect their people and property. Our products and services include first aid supplies, preparedness kits, AEDs and CPR training. Our typical customer is national and has between 500-20,000 employees. Job Description: You would be working closely with our customers in a program management capacity helping them maintain their AED program on a national basis. This is a home based role and responsibilities include: Program Implementation: • Set up of management software • Acquire medical authorization • Filing paperwork with local EMS authorities • Document client’s AED program information • Provide training for users Monitoring, Supply Replenishment & Support: • Responding to overdue inspections • Assisting clients update their tracking portal • Train new site AED coordinators on program and software. • Monitoring expired pads and battery notifications. Sending quotes for replacement supplies and follow up with client until parts are ordered and the data gets updated in the tracking software. • Assist client with installation of pads and batteries Program Management • Setting up web & conference call meetings with clients on quarterly basis and review account • Track and update site information • Provide quarterly email content/newsletter to AED clients. • Renewals. Monitor expiration dates of support contracts and send renewal notifications / quotes and follow up until closed. Work with sales department as needed. Experience Required: • Program Management in a B2B setting • Marketing, Sales & Customer service experience • Sending outlook meeting invitations and hosting web conferences (Go to Meeting / WebEx) • Previous CPR, FA & AED certification • Success working from home or with minimal supervision • A 4 year college degree (preferred) Skills Required: • Excellent attention to detail with strong organization skills • Strong administrative skills • Natural task management and follow up tendencies • Quick to analyze and comfortable making recommendations • Possess strong oral and written communication skills • Advance skills in MS Word, Excel, Outlook, PowerPoint and technology in general Other Requirements: • Has a functional home office without distractions less more
Customer Care includes employees working on site in our corporate headquarters as well as those who work from home locally in St. Petersburg, FL, Nashville, TN and Roanoke, VA. In addition to the core sales and service departments, the team is made up of extensive support segments responsible for providing coaching to enhance customer interactions, education and communication that instills in-depth knowledge of HSN’s products and policies and the technical and operational support that ensures the business functions efficiently.
As a Representative, you would handle inbound phone calls from customers troubleshooting and resolving advanced technical issues, assisting with account information, educating customers on purchasing information, specific content or account authorization. You would also process refund requests, provide promotion song and video code troubleshooting while supporting one of the largest technology companies in the world.
Just because you're not face-to-face with customers doesn't mean you can slack off on your tone and presence. This may be easier for a call center agent or support rep who gets to speak with customers on the phone. However, when your only means of communication is email or live chat, all you have to represent yourself and your reputation is your written words. So, make sure you're always getting your point across clearly and leaving no room for misinterpretation.
A work from home job can be any position that does not require you to be in an office. There a wide range of work from home jobs. Some companies offer opportunities for employees in traditional roles to work remotely for all or some of their workweek. These jobs often use technology for meetings, assignments, and collaboration. This practice is called telecommuting. Other work from home opportunities may include jobs such as customer service representatives for which companies will hire remote workers, or part-time virtual assistants to manage work which does not require a physical presence in the office.

AED Program Coordinator Summary: SafetyMax Corporation helps businesses prepare and respond to emergency situations that can affect their people and property. Our products and services include first aid supplies, preparedness kits, AEDs and CPR training. Our typical customer is national and has between 500-20,000 employees. Job Description: You would be working closely with our customers in a program management capacity helping them maintain their AED program on a national basis. This is a home based role and responsibilities include: Program Implementation: • Set up of management software • Acquire medical authorization • Filing paperwork with local EMS authorities • Document client’s AED program information • Provide training for users Monitoring, Supply Replenishment & Support: • Responding to overdue inspections • Assisting clients update their tracking portal • Train new site AED coordinators on program and software. • Monitoring expired pads and battery notifications. Sending quotes for replacement supplies and follow up with client until parts are ordered and the data gets updated in the tracking software. • Assist client with installation of pads and batteries Program Management • Setting up web & conference call meetings with clients on quarterly basis and review account • Track and update site information • Provide quarterly email content/newsletter to AED clients. • Renewals. Monitor expiration dates of support contracts and send renewal notifications / quotes and follow up until closed. Work with sales department as needed. Experience Required: • Program Management in a B2B setting • Marketing, Sales & Customer service experience • Sending outlook meeting invitations and hosting web conferences (Go to Meeting / WebEx) • Previous CPR, FA & AED certification • Success working from home or with minimal supervision • A 4 year college degree (preferred) Skills Required: • Excellent attention to detail with strong organization skills • Strong administrative skills • Natural task management and follow up tendencies • Quick to analyze and comfortable making recommendations • Possess strong oral and written communication skills • Advance skills in MS Word, Excel, Outlook, PowerPoint and technology in general Other Requirements: • Has a functional home office without distractions
Long gone are the days that require call center agents to work in just that -- a call center. While call centers are still widely in use, it's relatively easy to handle the same tasks from the comfort of your home. With the help of a call center headset, you can perform all your household responsibilities -- or travel the world -- while still guiding customers through their problems over the phone.
I am motivational speaker who is looking to take my business virtual with fb live and e-courses. I need someone to help me manage my online presence and ensure professional and relevant posts. I specialize in helping people ground themselves through meditative practices. Please have an interest in this type of healing when considering to apply. This job was posted from a mobile device, so please pardon any typos or any missing details.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (South Carolina) residents.  If you are not physically residing in South Carolina, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Mississippi) residents.  If you are not physically residing in Mississippi, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
ABOUT US: Sutherland is a proud employer of top professionals across all 48 contiguous states. Consultants at Sutherland provide world-class support to industry leaders in the cable/internet, retail, software, and gaming console industries. While all positions at Sutherland are customer-oriented in nature, some are more heavily focused on sales and/or technical support. At Sutherland, our team members enjoy paid training, ongoing support, and growth opportunities - all from the comfort of their own home!
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Georgia) residents.  If you are not physically residing in Georgia, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
As the technical support of PlumChoice, you would be working remotely from home helping clients, removing viruses, troubleshooting problems, syncing devices, restoring computer crashes, and a variety of services all offered remotely from your computer to theirs. Obviously, there will be a few of PlumChoice’s systems that you will be using to do this remotely. However, if you have ever used a program like GoToMyPC, then you understand the concept.
Amazon is the world’s largest online retailer. This company offers online and traditional books, furniture, electronics, apparel, movies, music, and multiple other products. Headquartered in Seattle, Washington, Amazon is a Fortune 100 company that employs nearly 100,000 people around the world. Amazon’s mission is to “be the Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online.”
Working at home for Sitel is a great opportunity for anyone. We offer work from home jobs in areas from health care, communications to tech support. Our associates come from a variety of backgrounds each of them bringing their unique skill set and experience. Our Work at home agents services inbound calls. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Sitel serves clients and can offer work at home jobs in a variety of industries such as financial services, telecommunications, retail, hospitality, and healthcare.
Finding a job can be difficult when your lifestyle doesn't permit you to go into an office from nine to five every weekday. Perhaps you need to be a stay-at-home parent or you dream of being a digital nomad, or your ideal job happens to be halfway across the country -- or the world -- from you. Whatever the case may be, your current situation may call for you to look into remote jobs.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. 

(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  Why Convergys Anywhere?We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Florida) residents.  If you are not physically residing in Florida, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.     Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.        Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
The national average salary for a Work At Home Telephone Customer Service Representative is $37,221 in United States. Filter by location to see Work At Home Telephone Customer Service Representative salaries in your area. Salary estimates are based on 78,484 salaries submitted anonymously to Glassdoor by Work At Home Telephone Customer Service Representative employees.
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