Looking for a virtual receptionist with a professional and caring speaking voice to answer phones, screen clients, and schedule appointments for a psychology private practice that helps individuals, couples, and families with various issues. Assistant will be responsible for scheduling for 2 -3 psychologists with a call volume ranging from 5 - 20 calls per week. It would be helpful to have an understanding of HIPAA and confidentiality. Must be able to answer and return forwarded calls between 9am and 6pm Monday through Friday. Assistant is responsible for pleasantly answering the phone, answering questions about the practice, engaging the potential client with kindness, completing a brief client intake form, and scheduling that first appointment. Assistant will have access to a virtual calendar and will be required to text, email, or call should there be an urgent message from clients who need a response during hours of operation. Must be non-judgmental, compassionate, and timely. Work would begin asap after training on client intake process, confidentiality, and virtual calendar sharing. Assistant can expect to work approximately 5 hours or less per week. Completed call log/time sheet will be used to track workflow. Nice part-time job for a person who has the flexibility to manage a few phone calls and scheduling around their other tasks. This is the primary need and responsibility however, additional hours are available for business development support and initiative. less more
Often confused with Telenet Marketing, which is not the same thing, Telenetwork has been around since 1993. This is an employee-based job offering about 25 hours a week at $8 to $11 an hour for the remote technical support. This position would be the equivalent of a helpdesk technician. You would be performing duties ranging from resetting modems to troubleshooting computer problems. You may use a VoIP but you will need a hardwired computer or laptop.
Here you’ll find screened, legitimate work at home jobs for Call Center and Customer Service professionals. If you’re looking for a position as a work from home Customer Service Agent, remote Tech Support Agent or virtual Help Desk Agent, work at home Reservations Agent, a Telephone Mystery Shopper, a virtual Appointment Setter, or other phone-based telework, this page is for you!
· Develop and implement sales account and business partnership strategies and programs to increase organic sales growth · Ensure proper execution and delivery on set annual revenue and operating income targets · Develop and implement a long term account strategy (3-5 year account expansion plan) · Establish long-term business relationships at the highest organizational levels within the account to increase sales through value-add business partnership · Identify and implement the go-to market strategy to deliver on the short-term and long-term revenue and operating income targets · Ensure structured feedback mechanisms are in place to measure success and to achieve customer satisfaction levels of sold and implemented services Candidate Profile· Bachelor's degree in related field from a four-year college or university with more than twelve years of relevant experience (with four to six years of Progressive Mgmt Experience) preferred· Mastery of communication skills and styles, both written and verbal. Demonstrated ability to effectively present information to internal and external associates · Advanced Microsoft Office skills · Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with broad impact · Demonstrated ability to lead strategy behind mentoring and coaching for team(s) and to act as leadership advisor to lower-level management · Demonstrated ability to champion significant projects, programs, and business initiatives using creativity and ingenuity · Demonstrated ability to lead and mentor team on developing lasting customer relationships · Extensive understanding of the organization's business operations and industry. Knowledgeable of emerging trends and industry practices · Advanced ability to comprehend, analyze, and interpret · Strategic thinker with demonstrated ability to influenceConvergys is an EEO/AA/M/F/Vet/Disability Employer#NACVG
Liveops serves more than 200 global companies with cloud contact center and customer service solutions. Liveops connects more than 20,000 independent call center agents with organizations around the world and processes more than 1 billion minutes of customer service interactions. This company primarily serves clients in high-tech, retail, insurance, financial, and healthcare industries. Liveops has been awarded the Alfred P. Sloan Award for “Business Excellence in Workplace Flexibility.”
Chat agent jobs are good for those that want to work at home but need a non-phone job because of noise and distractions in their homes. These customer service professionals may do tech support, answer billing questions or sell products via email, text or chat. However, chat jobs can also be combined with call center jobs or offered by the same places that advertise for call center work. So if you are looking for a remote, online chat job, it’s a good idea to browse call center employers as well.
You will find both full-time and part-time opportunities in a variety of career fields including but not limited to: data entry, customer support, billing, typing, and administrative. ... If you are the type of person who is self-motivated and comfortable working on your own at home, enjoy such work as email customer service, data entry and review products, then you are the person we are looking for. Data entry ...